Industries we service

In the ever increasing layers of information and chaos in business and day-to-day life we can help you cut through and find clarity and meaning from within your data. The premise being that the more information you feed into the funnel, the more value you will get out of that information - as the funnel expands it creates the basis of your organisations sustainability, management, strategy and growth.

Many of our people have been senior business managers themselves, so they understand many of the challenges facing our customers today. We bring a rare combination of strategic business experience with high-end business intelligence technology knowhow. We are able to develop a forward thinking, success oriented road map that our clients use to build and deploy effective management reporting solutions.

Whilst we build solutions when required, first and foremost we are a consulting services company. Our capability is second to none when it comes to “real world” business reporting experience. We are able to deliver solutions that retain business vision and context, but avoid use of the traditional monolithic, “big bang“ approaches that have failed in the past. Our iterative methodology means that achievements can be made very rapidly, and revisions and enhancements can be incorporated quickly following industry best practice. This dramatically improves your return on investment .

We lead with SAS and Microsoft because we believe it offers the best efficiency and value for money for the majority of the Australasian marketplace, but we also understand and have experience in a wealth of other platforms (which in turn enables us to quickly consolidate data views).

Industries we serve:

Banking
Government
Retail
Healthcare
Manufacturing
Professional Services
Communication
Insurance
Utilities
Education

Banking

Today, banks operate in a complex, competitive and highly regulated environment, with low margins and high customer expectations. To manage this rapidly changing economic and regulatory landscape, banks need a reliable way to quickly translate strategic business decisions into concrete actions that lead to measurable results. Much of the data banks need to make strategic decisions that can improve their performance and increase their profitability is stored in silos managed by disparate and disconnected technology systems.

Read more about how we serve the Banking Sector
Read our Banking Case Studies

Government

Across the country, central and local governments face many of the same financial challenges as their corporate counterparts. Like businesses, public agencies are under increasing pressure to cut costs, increase efficiency and streamline processes. Central and local governments need a cost-effective solution to monitor and analyze performance data, and then apply that knowledge in order to achieve strategic objectives and plan for the future.

Read more about how we serve Government.

Retail

Successful retailers will be those who understand exactly what their customers buy, how they want to buy it and from which channel. Only in this way will they be able to increase sales by improving cross and up selling and reward loyalty.

Read more about how we service the Retail Sector
Read our Retail Case Studies

Healthcare

Healthcare organizations face a unique set of financial challenges as they work to balance fiscal responsibility with an ethical duty to provide the best care possible for patients. Operating within the highly regulated healthcare industry, organizations must meet strict regulatory requirements while attaining high performance standards.

Read more about how we serve the Healthcare Sector

Manufacturing

Sysware Business Intelligence solutions can be deployed across the enterprise enabling senior managers to shift supervisors to run an effective and efficient manufacturing operation. It enables management to monitor production requirements in real time thereby reducing staff costs, improving productivity and managing production outages more efficiently.

Read more about how we serve the Manufacturing Sector

Professional Services Organisations (Legal / Accountancy / Consulting)

Implementing a Sysware Business Intelligence solution can provide a more flexible, real time reporting suite than the traditional Practice Management Systems can provide. By providing more granularities to the information, costly mistakes around billing time and expense disbursements can be avoided.

Read more about how we service Professional Services.
Read our Professional Services Case Studies

Communication

The telecommunication industry is a highly competitive market. Companies have a continuous need to keep up with changing technology and innovation. With ever increasing competition the need understand your customers and regularly understand their behaviour particularly in the areas of retention switching and migration is critical to ensure profitability.

Read more about how we serve the Communication Sector

Insurance

Managing risk, fraud detection and customer retention are amongst the biggest ongoing challenges for the insurance industry. As regulations and external events continue to put pressure on margins the industry becomes continuously reliant on fast, effective forecasting and analysis models.

Read more about how we serve the Insurance Sector

Utilities

No one can predict with any certainty what will happen tomorrow. Just ask any company engaged in trading energy commodities. With extreme price volatility the norm, predicting exactly where prices are headed – when they will spike or fall – and reducing risk on each commodity is a challenging task.

Read more how we serve the Energy Sector with smart BI solutions

Education

The requirement to effectively manage enrolment and student profiles as a result of ongoing diversification of education requirements as well as regular requirement to monitor ongoing funding and brings new challenges to the education sector.

Read more how we serve the Education Sector