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The business users called on the expertise of our consultants to construct
the original scorecard prototype. The purpose of the prototype was to show what
they wanted the scorecard to cover, and to do.
Our consultants developed a working prototype and checked it with the business users.
Through several iterations, our consultants ensured that the prototype covered
all the aspects important to the business.
User satisfaction with our work was shown in the prototype being used as the
foundation for the implementation.
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