Powerful Solutions for Complex Business
We’ve worked with many leading organisations, helping them to increase their profits, optimise business and technical performance, analyse and report on their data, develop and implement powerful customer retention strategies and reduce their operating costs.
With over twenty years experience in the field, we will quickly help you get to grips with your business challenges and give you the support and resources to turn them around.
Our consultants’ expertise is available to you, when you need it. They will work with you to provide customised solutions, tailored to your environment, that are designed to be managed and supported by you.
Management Services
- Balanced Scorecards: align reporting to your business strategy.
- Business Performance Management: monitor business performance against your strategic intent.
- Improve Executive and Management Information Systems.
- Build or improve forecasting solutions.
We understand the need to integrate data, metadata, processes and technologies and we know what business needs from these systems.
We work with you to deliver effective systems that are responsive to change.
Marketing
Marketing departments and advertising agencies must cope with constantly changing demands. Our analytic services give you the flexibility and responsiveness you need to:
- Optimise direct marketing initiatives and marketing campaigns.
- Precisely target new customers.
- Increase the effectiveness of marketing campaigns.
- Target cross-sell & up-sell opportunities.
- Reduce customer churn.
- Increase customer loyalty.
Governance and Internal Audit
Today's technology can make it hard for managers and auditors to recognise problems. By combining data mining with traditional audit techniques, you create effective and efficient tests for making cost recoveries, discovering revenue opportunities and identifying fraud.
Your governance processes probably use rules-based software. From experience, you already know that people can and will find ways to by-pass the rules and escape detection.
Smart organisations use data mining to identify, prevent and reduce fraud and circumventions of rules. When applied correctly, data mining will find cases irrespective of the means used, because even when people change their behaviour patterns, their activities remain exposed in the data.
Specialist IT Services
We provide the scarce resources your IT department needs to complete their projects efficiently and cost effectively.
- Conversion of legacy systems
- Data access and data analysis.
- Data cleansing and data quality assurance.
- Extraction, transformation & load (ETL) processes.
- Data modelling
- Better metadata solutions.
- Spatial analysis capabilities.
- Improved construction of queries & reports.
- Customised training courses on BI concepts, products and services.
- Project management of BI Projects.
- Business analysis
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Case Studies
Our predictive modelling exercise drove a major bank's marketing campaign and reduced their home mortgage customer churn.
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Using predictive analytics, we identified key characteristics of buyers, enabling the development of a hugely successful targeted promotion.
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We built ETL and monitoring programs for energy traders, giving them access to critical trading data.
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Our client knew what they wanted, our cost-effective solution met their brief and exceeded expectations.
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